Returns Policy
Returns – You may cancel the contract at any time up to the end of 14 Calender days after you receive the goods, providing the goods have not been fitted or modified in any way and providing they are returned with the original packaging and providing the goods are in a resalable condition. To cancel the contract you must contact the Supplier in writing by Email or Post. Please note that you will be responsible for the safe return of the goods at your own expense.
Goods returned as unsuitable will usually be changed for suitable ones, general returned goods are subject to a 15 – 20% restocking fee dependant on order value.
The goods must be returned to the registered address of the Supplier via a trackable means and within 14 days of cancelation. Once the goods have been returned or for orders not dispatched, the Supplier will refund you within 30 days. If you fail to return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.
Tim (verified owner) –
Excellent service, delivery as expected within a couple of days.
Anthony (verified owner) –
Seems to work fine. Installed it myself and saved a packet !
John (verified owner) –
What brilliant service, well impressed with Gates and Accessories – ordered yesterday goods arrived today. Capacitors fitted and working well.
ian mackie (verified owner) –
Superb service ! Living in the highlands I got the parts next day !!
Great choice and prices will definitely shop with them again
Anonymous (verified owner) –
Best overnight service and always available for advice.
Frank B. (verified owner) –
Delivered the day after i ordered. I highly recommend Gates & Accessories!
Cliff Sarjeant (verified owner) –
Darren C. (verified owner) –
Excellent service and fast delivery
Ian Mackie (verified owner) –
Easy to follow website, good price and quick delivery, would use again !
Philip Robinson (verified owner) –
Efiicient speed service
Ray Wheatley (verified owner) –
Excellent service and prompt response to email query.
Ross Davis (verified owner) –
Quick delivery of original parts. Gate back up and running smoothly.
christopher keating (verified owner) –
Great advice and service plus speedy delivery
Ross (verified owner) –
James L. (verified owner) –
John Ferguson (verified owner) –
Gary Mills (verified owner) –
Quick delivery genuine capacitor as well very good
Graham Ward (verified owner) –
Extremely helpful dealt with problem immediately