Returns Policy
Returns – You may cancel the contract at any time up to the end of 14 Calender days after you receive the goods, providing the goods have not been fitted or modified in any way and providing they are returned with the original packaging and providing the goods are in a resalable condition. To cancel the contract you must contact the Supplier in writing by Email or Post. Please note that you will be responsible for the safe return of the goods at your own expense.
Goods returned as unsuitable will usually be changed for suitable ones, general returned goods are subject to a 15 – 20% restocking fee dependant on order value.
The goods must be returned to the registered address of the Supplier via a trackable means and within 14 days of cancelation. Once the goods have been returned or for orders not dispatched, the Supplier will refund you within 30 days. If you fail to return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.
Jon Britter (store manager) –
Very good as a replacement of a 20year old identical unit.Installation is easy, as a replacement unit, with the exception of feeding the cable through the intended route.
Anonymous (verified owner) –
Anonymous (verified owner) –
Very Help full service, i made an error in my order and it was no problem to sort with them, any difference in cost was corrected the same day. really happy with the service i received, thank you.
Jon Britter (verified owner) –
John J. (verified owner) –
Truthful about delay unlike other internet retailers. Rang as soon as they received stock
CHRISTOPHER CRANE (verified owner) –
Very pleased with the service
Gary (verified owner) –
Swift and professional service as always.
Michael Lastella (verified owner) –
Great service and very helpful when asking for help.
chris h. (verified owner) –
Can’t fault them. Good price and delivered next day. Pre 10.30 as required.
Clare (verified owner) –
Great service
Friendly team with lots of advice
John (verified owner) –
Quick delivery, great
Anonymous (verified owner) –
Good price and quick service. The reason for the replacement was that the gate motor that this replaced was damaged beyond repair by a third party van running into the closed gate in an out of control manner. (Driverless and hand brake not applied!!) FYI The first gate motor did not survive the weather very well, so I made a water proof wooden cover, which kept the original replacement gate motor in good condition. Disappointing about the out of control van.